Best
Buy Company, Inc., will demote employees and cut positions in an effort to
reorganize its stores amid decreased consumer spending—a move that will affect
thousands of employees, according to a research report by New York investment
firm Sanford C. Bernstein & Company, LLC.
In the report,
analyst Colin McGranahan said that as many as 1,000 assistant store manager
positions will be cut. Additionally, as many as 8,000 senior sales associates
will be demoted to regular sales positions that will pay 25 percent to 50
percent less than their previous jobs.
McGranahan said the
reorganization could result in selling, general, and administrative expense
savings of $175 million. However, a Sanford representative cautioned Thursday
that numbers in the Best Buy report are estimates based on conversations with
company representatives and were not directly provided by the electronics
retailer.
Thursday morning calls to spokespeople at Richfield-based
Best Buy were not immediately returned, but company representatives have told
other news organizations that staffing changes are taking place; they did not,
however, provide specifics about those changes.
According to
McGranahan’s report, Best Buy will give demoted sales associates quarterly
lump-sum payments equal in size to their pay reductions to ease the transition.
But those payments will end after three quarters.
McGranahan said
that there is some risk associated with the staffing changes, particularly
related to negative morale. At a company that has an “associate-centric”
approach, the current moves could come as a rude awakening to employees
accustomed to substantial advancement opportunities and a more robust labor
model.
However, “in the current economic environment, cost
reduction efforts are widespread, and many associates are likely happy to still
have a job at all,” McGranahan said in the report. “The liquidation of Circuit
City also reduces the competitive threat and could supply a ready group of
replacement associates who would likely be thrilled to work at the lowered rates
at [Best Buy].”
Best Buy has weathered the economic recession
better than many other retailers. Still, it has experienced recent earnings
declines. The company reported $570 million in earnings for the fourth quarter
ended February 28—a 23 percent reduction from the same time the previous year.
Full-year net income totaled $1 billion—down almost 29 percent from the previous
year. Full-year net income, however, increased about 13 percent to $45 billion.
Five-hundred Best Buy workers took a voluntary severance package
that was offered in December to nearly all of the then-4,000 headquarters
employees. In February, the company cut 250 positions and added 210 new ones,
resulting in a net loss of 40 positions.
Despite its recent
challenges, Best Buy announced Thursday that it plans to open eight new stores
this month and next month. Those stores will be located in Duarte, California;
Goleta, California; Woodland, California; Chicago; Kansas City, Kansas; Branson,
Missouri; Waynesville, North Carolina; and Kingsport, Tennessee. As of May 30,
Best Buy will operate 1,031 stores in 49 states and Puerto Rico.

