Customer Service FAQ

Customer Service
Look below for answers to frequently asked questions. 

How do I make an address change?
How can I get in touch with you?
I missed an issue. Can I get a replacement?
My issue arrived in damaged condition. Can I get it replaced?
I'm getting two copies each month. How can I stop the duplication?
Are back issues of Twin Cities Business available for purchase?

How do I make an address change?      [top]

You may write to us at:
Twin Cities Business
Box 8471
Red Oak, IA 51591 

Please include a magazine label in addition to providing the new address. Or you may send us the name and address your magazine is currently being mailed to, along with your account number. See the sample address label below to locate your account number. You may also visit customer care to change your address online. Or call us at (888) 797-9924 or (612) 373-9574 to change your address.

Please note that magazine labels are printed in advance, so it can take several weeks before your label reflects a change.

How can I get in touch with you?      [top]

It's easy.  Call us at (888) 797-9924 or (612) 373-9574 for subscription customer service. Or to buy a back issue or contact our sales or editorial staff, call us at (612) 339-7571 M-F during regular business hours. You may also send us an e-mail or write to us at the address below:

Twin Cities Business
Subscription Department
220 S 6th Street, Suite 500
Minneapolis, MN 55402

I missed an issue. Can I get a replacement?      [top]

Absolutely, as long as we have copies available. Call us at (612) 339-7571 and ask for the subscription department.

My issue arrived in damaged condition. Can I get it replaced?      [top]

Absolutely, as long as we have copies available. Ask for a replacement by calling us at (612) 339-7571 and ask for the subscription department

I'm getting two copies each month. How can I stop the duplication?      [top]

We'll need the account numbers off both magazine labels in addition to the name and address they are being sent to. Notifying us by calling (888) 797-9924 or (612) 373-9574.

Are back issues of Twin Cities Business  available for purchase?     [top]

Yes, based on availability. Back issues are $7 total including shipping and handling. If you know the issue you are interested in, call the circulation department at (612) -339-7571 with a VISA, MasterCard or AMEX number.